1. The term lesson is a duration of 1 hour.
  2. At least 48 hours notice MUST be given to cancel or rearrange any lessons booked (must be verbally and not by text). Any late cancellations will charged at the normal rate, or if the lesson is prepaid it will be forfeited.
  3. Where an offer is taken it is entirely at the instructors discretion when the lessons can be redeemed.
  4. All offers apply only if a test has not been booked prior or during the offer period, without the instructors consent. Otherwise the normal rate in your area applies. Regardless of which offer is used a charge of £60 will apply on test day.
  5. There can not be a break between the offer lessons of more than 2 weeks, otherwise the remaining lessons will be forfeited. This offer is purely to assist in continuity of learning, ultimately leading to you passing within the UK average time frame. Abuse of these offers will result in the remaining lessons being revoked without possibility of refund. (this does not affect your statutory rights.) All offers and prepaid lessons are non refundable unless otherwise specified, and must be used within 6 months.
  6. Offers will be forfeited if a test is booked without prior consultation with your instructor and a prior agreement is reach in this regard. On the occasions that advice of the instructor is ignored pupils will be referred to our intensive fast pass courses. 
  7. All prepaid courses must be paid directly to ‘Ashley Neal Driving Instruction Ltd’. Ashley Neal Driving Instruction Ltd will not accountable for any lessons paid directly to any instructor